Vkontakte ERROR

Hi,

Thank you for reaching out to us.

Can you please let me know which version of the Social Login plugin you are using on your website.

We have resolved this issue in the latest version (7.2.6) of the plugin. Please update to the latest version and let me know if you still face the same issue.

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• This reply was modified 5 years, 5 months ago by Jan Dembowski.

Sorry my English…
I use 7.2.6 right now! the problem seems to be ongoing

Hi,

We are not able to reproduce the same issue on our instance. So can you please provide us with the following information:
1. Are you facing this issue for only your VKontakte account or other application accounts also?
2. Do all your customers are facing the same issue?
3. Also please share the page link where you have displayed the social login options on your website.

[ Signature deleted ]

• This reply was modified 5 years, 5 months ago by Jan Dembowski.

Hi,

As you did not send any response, we are assuming that the issue you were facing in the social login plugin has been resolved. So we are closing this ticket.

[ Signature deleted ]

• This reply was modified 5 years, 5 months ago by Jan Dembowski.

I have the same problem. Each new user tries to use the same field email.
I use 7.2.7

https://prntscr.com/q5kxl2

• This reply was modified 5 years, 3 months ago by sdiesel.

I have this problem in version 7.3.3.
On vk.com user without email set in profile, cyrillic name, profile id in numbers like vk.com/id12345, not vk.com/username

WP_Error Object ([errors] => Array([existing_user_email] => Array ([0] => Извините, этот адрес email уже используется! )) [error_data] => Array())

Error Code 5: There was an error in registration. Please contact your administrator.

I suppose, this is because in wordpress user email stored as [email protected] when no email submitted. When user has cyrillic name like “Анастасия Иванова” this field stored as [email protected],
when full name is “Anastasia Ivanova” this field stored as [email protected]

• This reply was modified 4 years, 11 months ago by amnnms.
• This reply was modified 4 years, 11 months ago by amnnms.