Visualizationproblems

  • Resolved asonic

    (@asonic)


    2 months ago

    Hi there,

    i’ve recently installed Masteriyo and i think this is the right plugin for my site. But for now, i can’t handle the design-issues. When you open up the link below, you can see the course. But i can’t start the course, maybe because of it is on the right side in an area where i can’t klick any buttons. So maybe you could help, outherwise please inform me too, then i have to place the issue to the theme-Team.

    Best regards from bavaria,

    Anton

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @asonic,

    We checked your site and found the “Start Course” button works fine. However, after starting the course, we noticed several resources from third-party plugins were being loaded. We suggest performing a conflict test on your site to identify the issue.

    If you’re unsure how to do this, please refer to this documentation: https://docs.masteriyo.com/faqs/configuring-caching-plugins. Once you identify the plugin causing the issue on your course page, you can contact its support team to prevent it from loading resources on the course page.

    Thank you!

    Thread Starter asonic

    (@asonic)

    Hi @shresthauzwal ,

    thank you for your reply. I’ve edited the public.css, so everything works fine – i was too fast. But with the last update, the same issue came. And now i don’t edited the css, so you can see the issue.

    I’d edited the ……/wp-content/plugins/learning-management-system/assets/css/public.css and placed the “margin-top” with 150px, so everything works fine on firefox.

    .masteriyo-single-course:not(.elementor) {
      display: flex;
      flex-wrap: wrap;
      margin-left: -15px;
      margin-right: -15px;
      flex-direction: row;
      margin-top: 150px;

    I use firefox as my standard-browser, but i think this edit have to be done for edge and chrome, too. Maybe you could implement the simple margin (as a variable?), so i don’t have to find the right place everytime i update all plugins.

    Best regards,

    Anton

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @asonic,

    We checked your single course page and noticed that the issue is related to your theme design. The default pages have a set height before the banner, which works fine for other pages. However, the Masteriyo single course page does not load the header banner, so the content starts from the top.

    If you made changes directly to the plugin files, please note that those customizations will be lost after a plugin update. To fix the overlapping issue, we recommend adding the following CSS code by going to Dashboard > Appearance > Customize > Additional CSS.

    .masteriyo-single-course:not(.elementor) {
    margin-top: 190px;
    }

    I hope this information helps ??

    Best Regards!

    Thread Starter asonic

    (@asonic)

    Hi @shresthauzwal ,

    perfect, thank you for the fast reaction, it works fine! ??

    Best regards,

    Anton

    Thread Starter asonic

    (@asonic)

    Hi @shresthauzwal ,

    i’ve got another issue, as you can see here https://awilan.de/learn/course/mein-wlan-geht-nicht-kein-internet/#/course/15249/lesson/15252 the Design is here also not working. Looks like it is regard to the accessiblilty-Plugin. Maybe you could help me here, too?

    I’ve began to translate your Plugin to the german language on wordpress.com, as it looks like the plugin is pretty awesome and i think i has a great future!

    Best regards,

    Anton

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @asonic,

    Since this topic is already resolved and you have started a new one, we recommend creating a new topic so we can assist you properly.

    Regards!

Viewing 6 replies - 1 through 6 (of 6 total)
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