• Resolved BreeziiKat

    (@breeziikat)


    Hello,

    When creating a new post, or editing an old one – the ‘Visual’ tab does not show the toolbar editing icons for the post. (such as font size, color, underline, bold, all that).

    Also, the entire post is gone (if I’m editing an old one) and I can’t click on the text field to type anything, same with trying to create a new post.

    If I click on the ‘Text’ tab, I can type just fine and create my post, but I need to use the editing toolbar for specific changes, since I’m not sure how to add these using code. ??

    I deactivated each plugin individually to see if any of these were causing the issue and there is one – the ‘Insert HTML Snippet’ plugin. Once I deactivated this everything started working normally again.

    But this is a very important plugin for my site, and it was working perfectly fine the last time I used it, which was just this past Friday.

    I have tried to contact the developers of the plugin to see if they could help with this but haven’t heard back yet, so figured I’d try here.

    Any assistance is appreciated, thank you! ??

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  • Thread Starter BreeziiKat

    (@breeziikat)

    P.S. If it helps any, I am using the Genesis Child sample theme for my site, as well as google chrome browser.

    Thread Starter BreeziiKat

    (@breeziikat)

    Hey evryone,

    So I did some testing to see if I could fix this by reverting to a backup from last Friday. Everything was working perfectly fine just this past Friday, and go figure – once I restored the backup everything was working well again.

    So then I reupdated to the recent version of wordpress (4.5.3) and updated all my plugins – and everything is still fine.

    I am still completely lost and confused as to what exactly happened and how it happened, and so I’m hoping it doesn’t happen again because I won’t know how to fix it lol. xD

    But I’m going to keep the backup, I’m glad I got everything fixed again and only lost a few days worth of work, still a bummer but better than before.

    Also going to mark this as resolved – as well as the other threads I made regarding the issue.

    Thanks so much for offering suggestions and for your time and assistance >> was much appreciated!!

    Have a good week ??

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