• Dave V2

    (@dave-v2)


    I have the Headway theme
    When I attempt to use my visual editor button from the “Edit Page” on my product page the screen is blank and I get script errors , over and over

    The problem started when I uploaded my paypal buttons, now I cannot edit my product page.

    The Text button, located next the “Visual” button works

    Note: I don’t know if its related, but I can’t log on with any other PC to see if using modzilla is the root problem

    Thanks In advance

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  • Moderator t-p

    (@t-p)

    to rule any plugin/theme specific issue, try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue.
    – If the above does not help, your browser may help you identify JavaScript issues or conflicts. Do you have any Javascript errors in the console when looking at the editor page? – This article can assist you in doing that diagnosis.

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