Visual Composer Plugin file does not exist but also can’t re-install

  • Hello,

    I made my website using Visual Composer Website Builder for all my pages. I looked at my website today and found out it was all formatted wrong. I looked into my wordpress and under Pages, it said that Visual Composer file does not exist, and therefore was deactivated.

    I looked into it and it seems Visual Composer is still running and no one else is having this issue right now. I tried re-installing the plugin and it said it failed due to the file already existing.

    I have no idea where to locate the file as it’s not showing up anywhere on my wordpress admin page and I also really liked using this plugin.

    I really just want my website back and working as normal. Please help if you can.

    Thanks in advance,

    Sarah

Viewing 2 replies - 1 through 2 (of 2 total)

  • I think you need to install the Advance fie manager plugin to check the visual composar plugin folder is already there then it mean you have file exist. you can also try to go back to previous version of visual camposar to check if it work then you don’t need to update

    Thread Starter ssaward

    (@ssaward)

    Hi,

    Thanks for replying to my issue.

    I downloaded your recommended Advanced File Manager, but I’m not sure how to use it. I found the file but not sure what to do with the file, as it does not show up anywhere else. Please let me know if I should delete it and re-install it or if there’s anything else I can do with the Advanced File Manager.

    I also don’t know how to go back to a previous version of a plugin so if you could please let me know, I would really appreciate it!

    Also, is it possible an update with my Theme made Visual Composer incompatible and that’s why it’s not showing up?

    Thank you so much!
    Sarah

    • This reply was modified 1 year, 5 months ago by ssaward.
Viewing 2 replies - 1 through 2 (of 2 total)
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