Visitors Unknown, All Identical IP Addresses

I’m looking forward to hearing from you and getting this issue resolved.

@newlaurie20

We Use a new Method for getting user ip in next version.
please install wp-statistics dev version https://ufile.io/f0c7c in your WordPress and test again. then tell me result.

I have followed your instructions. The results are worse than before.

There are different IPs now, but no thumbnail images of flags, countries or browsers, (countries and browsers are all unknown).

My host provider has just checked into the plugin, and found the following error in the server log.

==============
PHP Fatal error: Cannot redeclare class WP_Statistics in fancynewme.com/httpdocs/wp-content/plugins/wp-statistics-dev/includes/classes/class-wp-statistics.php on line 10,
referer: https://fancynewme.com/wp-admin/plugins.php?plugin=wp-statistics-dev/wp-statistics.php
=============

I hope this will help to get this issue cleared up.

• This reply was modified 5 years, 8 months ago by newlaurie20.

@newlaurie20

you must remove completely wp-statistics and install file https://ufile.io/f0c7c.
redeclare error means , there are several WP_STATISTICS class loadded in your wordpress.

do you active Anonymize IP Addresses or hash ip setting in plugin ?

My host has installed the provided file.

The problem remains. The results are: browser, city, country all unknown.

I have not enabled “Anonymize IP Addresses” or “Hash IP Addresses” in the settings.

The new version is ready for release will be released soon.
https://github.com/wp-statistics/wp-statistics/releases/tag/12.6.1

• This reply was modified 5 years, 8 months ago by Mostafa Soufi.

I have just downloaded the update, and nothing has visibly changed on my WP Statistics display.

Flags don’t load, country is unknown, and city doesn’t display at all.

@newlaurie20

Check your configurations with below chosen on below screenshots.
https://nimb.ws/SWPgDz
https://nimb.ws/cXjNk3
https://nimb.ws/QhSRlB

It worked! Thank you!

Could you please tell us what is the problem exactly?
@newlaurie20