Visitors complaining about text on my website

Forgive the silly question, but isn’t that image a picture of a print out of your webpage, ie. it’s not an image of the actual website as it’s viewed on the computer, but the printed output of the webpage, which is evident from the various pieces data on the paper, like Page 1 of 2, and the URL at the bottom.

Printing directly from the browser will vary depending on the printer settings and browser i believe, but it’s been a while since i printed anything off the web to say for sure.

Are you asking why it looks different printed? Or did you not realise it was the printed output of the page? It’s not clear..

Printing a WordPress page varies from Theme to Theme and also depends on any printer friendly Plug-in’s. Some sites have special formatting to print just the Post.

My experience with many WordPress sites is that the printing is usually ugly and does not match the displayed site.

You are comparing apples to oranges.

No, the printed text actually looks like that on their screens.
As in the words match the words on screen.
What they’ve got on screen is not the same as on my screen and has word replaced, in caps and stuff like that.

So why does that image have a picture of a printed document, surely it would have been easier to take a screenshot? .. are you sure these users see the pages like that? Are they using a screen reader or something non-standard to read the website?

I’ll try and get a screenshot from them.