Visitor Statistics Pro makes changes to my theme

  • Resolved esareviews

    (@esareviews)


    3 weeks ago

    When I “Save” in Visitor Statistics Pro on the “Traffic” page, I am suddenly looking at the first page menu of Solostream WP-Radiance theme and changes were automatically made in the theme. To get the site back to the way I want it, I have to go to the theme Basic Site Settings and change Default Page Layout back to “Content-Sidebar Narrow.” And I must turn off Top Navigation Style Settings Display Top Navigation to “No.”

    There is no link to show because this happens under password as administrator and only shows up on the site if I forget to change the theme’s settings back. Now that I’ve located the problem, I manually make the changes after the errors are made.

    Although I bought the pro version a few months ago, I just installed it the other day. Also, I don’t know how to change the code, but I will appreciate any help I can get on this topic.

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Author osama.esh

    (@osamaesh)

    Hello,

    Thank you for your message. Based on the details you provided, it appears the issue is not caused by our plugin. To troubleshoot, you may want to try disabling other plugins and activating the default theme to see if the problem persists. Additionally, testing the plugin on an external site can help confirm that the issue isn’t on our side.

    If you experience any issues specifically with the paid version of the plugin, please feel free to reach out to us via the contact us form here https://plugins-market.com/contact-us/

    We’re here to help!

    Best regards

Viewing 1 replies (of 1 total)
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