Visibility rule not working with Name>>Multiple>>last-name

  • Resolved rmesupport

    (@rmesupport)


    1 year, 10 months ago

    Hi
    I have a form that conditionally builds as fields are input.
    I am using the Name field >> Multiple >> first-name & last-name
    Both these fields are set as “required”
    Then the next field in conditional upon both the first-name & last-name fields having input. But when I try to set up the Visilbility rule for the next field ..
    The rule options only show “name-1-first-name“
    NOT “name-1-last-name“
    As a result this next field then displays when only first name is completed, and allows user to continue on with the form (without completing the last name field).
    Would you please advise what i am doing wrong here.
    Many thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @rmesupport

    I hope you are doing well today.

    Please review your Visilbility rules and set up both as:
    SHOW /ALL
    FIRST NAME | IS NOT | leave empty here
    LAST NAME | IS NOT | leave empty here

    with that your additional field will only appear when both first name and last name will be filled.

    Kind Regards,
    Kris

    Thread Starter rmesupport

    (@rmesupport)

    Hi Kris
    Thank you for your prompt response.
    I was trying to do exactly what you suggest But …..
    I cannot select “LAST NAME” in the drop down as it does not exist,
    Only “name-1-first-name”
    Best regards

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rmesupport

    I just tested it on my end with a freshly created form and both first and last name appear to be selected for condition.

    Could you please try a very simple thing then? Just remove the name field form the form entirely, then update the form, clear all caches and add it again. Don’t set conditions yet but instead update the form and clear cache again. Then try setting condition.

    If this doesn’t work, please export the form in question and share it with us so we could take a closer look.

    To do so:
    – go to the “Forminator -> Forms” page
    – click on a little “gear” icon next to the form in question
    – select “Export” option
    – copy given code and put it at pastebing.com service, then share link to it with us in response.

    Best regards,
    Adam

    Thread Starter rmesupport

    (@rmesupport)

    Hi Adam
    Your solution to delete field, clear cache, re-insert field worked.
    Thank you heaps.
    But …. the re-inserted Name field has now been given a field code of “name-3” – the deleted Name field used to have a field code of “name-1”.
    How can I change this new Name field from a field code of “name-3 to “name-1”?
    All my further pre-populates and also the auto email notifications have all been coded with a reference to “name-1”.
    Many thanks

    Thread Starter rmesupport

    (@rmesupport)

    Hi Adam
    My work around has been to delete all the Name fields in the form and then re-insert them.
    The field-ID starts again from “name-1”
    A bit of work but all good now.
    Thank you for assisting> ??

Viewing 5 replies - 1 through 5 (of 5 total)
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