Visibility rule

  • Resolved samvoyonsdonc

    (@samvoyonsdonc)


    1 year, 2 months ago

    Hi team,

    A month ago (I think it’s at the last update from 1.25.1 vers 1.25.2), our form started working differently.

    The rule was to show the email field if any of two rules applied. But after the update, only one of the two rules seemed to make the field appear. Do you know what could be causing this?

    I cannot paste you the form *with* the issue, since I really wanted it fixed right away. So I changed the rules and changed the fields so that it kind of works, but it’s not the best right now. I duplicated the problematic field and assigned one of the rules to each duplicate, but because of this, when meeting both rules one can see the field appear twice.

    Thank you for your help,

    -Sam

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @samvoyonsdonc

    I hope you are doing well today.

    Are you able to share with us both forms, before and after your change so we could take a closer look at that on our lab site? You can export your forms, upload it to google drive or dropbox and share links in your next reply. Also, in your next reply please point out on which fields we should focus when checking this.

    Kind Regards,
    Kris

    Thread Starter samvoyonsdonc

    (@samvoyonsdonc)

    Hi! Thank you so much for your time.

    So how do I export the form of the past, the one before the change?

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @samvoyonsdonc

    The solution for this will be to restore old backup before changes on some test/staging site and export from there. Of course if your site use any backup solution or maybe hosting backup feature.

    Kind Regards,
    Kris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @samvoyonsdonc ,

    We haven’t heard from you for over a week now, so it looks like you don’t have more questions for us.

    Feel free to re-open this topic if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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