• Resolved s.p.buckle

    (@spbuckle)


    Any new products I am adding are coming through with a blank ‘Visibility’ field in the export and when I update the visibility of existing products they don’t update on the export.

    I’m running:
    Wordpress 4.7.4
    Woocommerce 3.0.5
    Store Exporter 1.9

    Are there any known causes of this issue?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi @spbuckle, thanks for raising this. I’ll take a look at this and get a minor Plugin update out.

    Hi @spbuckle, I pushed a minor Plugin update now as I suspect the _visibility field is not filled by default and that was slipping through woo_ce_format_product_visibility()

    Thread Starter s.p.buckle

    (@spbuckle)

    Thanks for pushing an update for this!

    If I run into any more problems with the visibility field I’ll let you know.

    Thread Starter s.p.buckle

    (@spbuckle)

    Hi There,

    I have a product that is set as Hidden and in the export it is coming out as ‘Catalog & Search’.

    So it’s pulling out the wrong Visibility for that product… any information you need for debugging let me know.

    Thread Starter s.p.buckle

    (@spbuckle)

    Still having issues with the visibility field.

    I’ve even fresh installed wordpress and woocommerce. I made a product with the Visability ‘Shop and search results’ and comes out as ‘Visable’ fine in the export but when I choose the ‘Hidden’ option.. or any other option for that matter it always comes out as ‘Visable’ in the export.

    Any help appreciated!

    UPDATE:

    I have a feeling they were stored in wp_postmeta and they are now stored as taxonomies?

    Hopefully i’m on the right track.

    • This reply was modified 7 years, 6 months ago by s.p.buckle.
    Thread Starter s.p.buckle

    (@spbuckle)

    Sorry to bump this topic, it’s been nearly 2 weeks since I last posted to no reply.

    Any help greatly appreciated!

    Hi @spbuckle, thanks for bumping this; I’ve been buried in Pro support tickets, I’m looking at 18 open tickets and it’s 8:45am.

    Let me compare the codebase between free and Pro as this hasn’t been reported as broken in Pro and for Product exports they’re basically the same codebase. I’ll report back shortly.

    Hi @spbuckle, yup, I see exactly the same as you. I’ll get to the bottom of this now by comparing Post meta and any Term changes.

    Hi @spbuckle, yup WooCommerce now does some special sauce for generating the Visibility, it’s not even a single Term we have to query but check several (e.g. exclude-from-search and exclude-from-catalog = Hidden)

    https://www.visser.com.au/wp-content/uploads/2017/08/screenshot-woo_cd-visibility.jpg

    I’ll get this code into a minor Plugin release for the w.org Plugin here and push this shortly ??

    Hi @spbuckle, 1.9.2 has just been pushed which includes the Visibility field change, let me know how it goes. Thanks again for the bump and for reporting this, back to my wall of tickets ??

    Thread Starter s.p.buckle

    (@spbuckle)

    Thank you for that!

    Looks like it’s working again! apologies for pulling you away from your other tickets!

    Thread Starter s.p.buckle

    (@spbuckle)

    Hi again Michael,

    Seems all is not working as it should. Some products are still not exporting with the correct visibility.

    Here you can see the product in WordPress: https://monosnap.com/file/3uxENj6HOQ8HQOxsrDsJFX5iR1JRx3

    And here is the item in Export: https://monosnap.com/file/iuUnXKJmyETRm9JXSh8fNKAmefYTac

    If you need anymore information from me. Let me know.

    Cheers again!

    Hi @spbuckle, thanks for persevering, I’ve made a change in the update going out in the next few minutes resolving this. I have been working with a customer too to make sure this fix is solid and applies to all Visibility types.

Viewing 13 replies - 1 through 13 (of 13 total)
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