Virtual information not displaying

  • Resolved EBSP Charlie

    (@ebspweb)


    1 week, 3 days ago

    I created an event and in the past I’ve just used and additional field to provide the link for google meet. I was successful in attaching the event with the google meeting on the admin side and have it selected to be displayed on publish, but the event does not shot any of the Virtual information.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @ebspweb ,

    Thank you for reaching out.

    Could you please explain more about what you mean by the statement below?

    but the event does not shot any of the Virtual information.

    Thread Starter EBSP Charlie

    (@ebspweb)

    Hey Tristan. I assume that the event after setup properly will display a link or “watch” section. Nothing is displayed in the event suggesting there is a virtual portion to the event. It only appears as a physical or live event.

    Plugin Support tristan083

    (@tristan083)

    Hi @ebspweb ,

    Thank you for your message and the clarification.

    It looks like you’re referring to the Virtual Events feature that comes with one of our premium plugins here. As such, please open a Support Ticket on our Help Desk so we can assist you better. Also, this is for us to follow WordPress Forum Guidelines regarding premium users.

    One of my colleagues will be with you shortly. We look forward to helping you out with this one.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to open a?Support Ticket?on our Help Desk.

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