Violation of GDRP

  • Resolved conde1

    (@conde1)


    3 years, 5 months ago

    This plugin has false positive but even worse it violates EU law for GDPR as plugin submit personal information at cleantalk.org!

    • This topic was modified 3 years, 5 months ago by conde1.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello @conde1

    We are sorry you are not satisfied with the product.

    This plugin has false positive

    If you face false positives, contact us via https://cleantalk.org/my/support/open to solve the issue.

    it violates EU law for GDPR as plugin submit personal information at cleantalk.org!

    If you use the service you should be agreed with the terms of GDPR compliance listed here: https://cleantalk.org/publicoffer#cleantalk_gdpr_compliance

    Contact us via the ticket system if you need any help with any questions concerning CleanTalk paid services.

    Best wishes,

    Moderator Yui

    (@fierevere)

    永子

    Moved to support section

    Thread Starter conde1

    (@conde1)

    Hi @alexandergull,

    Thanks for the prompt reply. I tried to have the company to remove the false positive but nothing happend. They stated that they did make a case on cleantalk.org

    GDPR: I’m not the user of your plugin but I’m a customer that used a website that used your plugin. In my mind you both violate GDPR as I did not give consent for my personal information to be displayed or keept at cleantalk.org

    Plugin Author alexandergull

    (@alexandergull)

    @conde1
    Please, contact us via [email protected] and tell us your website name that faced false positives.
    This way we will find appropriate requests and check what is wrong.
    Best regards,

    Plugin Author Denis

    (@shagimuratov)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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