Vik Pro Problems

  • Resolved viktorlrs

    (@viktorlrs)


    4 years, 3 months ago

    Good evening! We have some problems while we are trying to make a site.
    1: Units Distinctive Features. We choοse room units: 29. Toggle distinctive Features is impossible to choose. The window is not active
    2: Room Description is impossible to write, the window is not active

    The page I need help with: [log in to see the link]

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  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    It sounds like you have some JavaScript conflicts in the rooms editing page of the wp-admin section.
    Such JavaScript errors may be caused by a conflict with a third party plugin or the text-editor, and we would need to read the full error messages in the browser console in order to understand what is causing them.
    You can try to temporarily deactivate some plugins just to see if the problem is gone.
    I see you have already used the contact form on our website to report the same issue, and so we would prefer to follow up there through private messages.

Viewing 1 replies (of 1 total)
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