Viewing 14 replies - 1 through 14 (of 14 total)
  • That’s unfortunate. It’s 99.999999% certain that it’s not WC Vendors causing the problem, though.

    Try this:

    1.) Switch to default WordPress TwentyFifteen or TwentyFourteen theme.
    2.) Disable all plugins except WC Vendors and WooCommerce.

    Test again.

    If the problem is no longer present, it means a plugin or a theme is causing a problem. Chances are more likely than not it is another plugin causing you this problem, rather than the theme, but let’s stick to testing it properly and that’s how its done. ??

    If you still see the problem with the default TwentyFifteen theme and only WC Vendors and WooCommerce activated, feel free to start a thread on the wcvendors.com support forums for faster supports. We check in here once or twice a day, but on wcvendors.com all support questions come directly to my cell phone and you’ll get lightening fast replies there. ??

    Cheers

    Ben

    Thread Starter brfp

    (@brfp)

    I following your suggesting, Switch to default WordPress TwentyFourteen theme and Disable all plugins except WC Vendors and WooCommerce. The problem is still there.

    Thread Starter brfp

    (@brfp)

    I also tested it with Chrome. After I click the vendor’s link (https://www.EXAMPLE.com/?post_type=product&vendor_shop=ABC), either have the “fatal error” information or redirect to frontpage. I guess the vendor page might have some bugs. Other pages work fine!

    EEek! Enable Permalinks ??

    wp-admin -> Settings -> Permalinks. You NEED to set them to anything other than “Default”. There’s two places, at the top and at the bottom of the page. The top is for regular WordPress pages, the bottom is for WooCommerce. Set them to ANYTHING other than default or most WooCommerce things (like buying stuff) wont even work properly.

    Thread Starter brfp

    (@brfp)

    the change in Permalinks makes the page redirect to all products page, not the vendor specific page.

    By default, your vendors store should be visible @

    yoursite.com/vendors/username/

    Are you still getting the memory error from before?

    If so, check on:

    yourdomain.com/wp-admin/admin.php?page=wc-status

    Anything in RED needs attention.

    It’s some server setting, configuration setting, or something of the sort. WooCommmerce and WC Vendors will not create this error, by the error message it tells you where the problem is.

    Thread Starter brfp

    (@brfp)

    Thanks for help. I dont get the memory error any more after changing the Permalinks. But the page shows the products not the specific vendor’s products, instead page (mysite.com/vendors/username/) shows the products from all users. I am not sure if this is the case. If so, it is not good for customers who want to see the products from a specific vendors by clicking vendor’s name.

    Great! Glad the memory error is now fixed. WooCommerce *requires* the Permalinks otherwise a lot of stuff will break. And since WC Vendors requires WooCommerce to work, one cant work without the other. ??

    If mysite.com/vendors/username/ is showing products from ALL users, then the /username/ part is wrong. The username you enter must be the user_login or the vendors store name. If your’e trying to show YOUR products as the ADMIN they wont be shown there, since ADMINS are NOT VENDORS. If you want the site admin/owners products to show up in a vendor store URL, you need to create an additional user for the admins products with a role of vendor (only vendor, not admin+vendor, only vendor ;)), and change the owner of the products via the product editor to the new vendor account.

    The quickest way to test if its working, is to add a new user in WordPress, set a role to Vendor, add a test product, and then go to mysite.com/vendors/username/ — If that doesn’t work, please let me know!

    Ben

    Thread Starter brfp

    (@brfp)

    In fact, I tested the problem as a vendor role, not admin super user. The vendor dashboard shows only vendor’s products which is correct, but the mysite.com/vendors/username/ shows all products, not vendor’s products. Thus, the link (mysite.com/vendors/username/) might have bugs.

    wp-admin->WooCommerce->WC Vendors->General — is the “Vendor Shop Page” set to “vendors/” (exactly as written between the quotes)?

    If it is, shoot me the URL to your website, and I’ll check it out.

    You should be able to click on a product that your Vendor is selling, and then on the description be able to click the Sold By: <vendor> to view the vendors store. That’s what I’ll look for when testing your website.

    Thread Starter brfp

    (@brfp)

    product “test” page:

    (test page removed )

    issue solved

    Aah, that’s an easy problem to fix.

    wp-admin->WooCommerce->Settings->Products->Display->”Shop page Display”->Show Products

    Thread Starter brfp

    (@brfp)

    Great! Thanks a lot for your help and your nice plugin. The issue is solved.

    You are very welcome. Have fun on your site.

    Ben

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘view your store’ is closed to new replies.