• Resolved suzyweb

    (@suzyweb)


    Hello all ??

    The link “View Results” seems to work, but it takes me to the top of the page. My poll is located at the bottom.

    Thanks very much!

    Suzy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @suzyweb

    I hope you’re well today!

    I understand that the poll is set to show results after clicking on “view results” link only, right?

    If results are somewhere down the page you can use this additional code to make it scroll to it:

    https://gist.github.com/adczk/cb9c4dafa9a2162a7258fd0ffb10cdee

    To use it on site simply:
    – create an empty file with a .php extension (e.g. “forminator-poll-scroll-to-results.php”)
    – copy and paste code into it
    – save the file and upload it to the “/wp-content/mu-plugins” folder of your site’s WordPress install

    You may need to clear cache on site/server but other than this, it should work out of the box.

    Best regards,
    Adam

    Thread Starter suzyweb

    (@suzyweb)

    Hello! ?? Thanks so much for your reply! I followed your steps and uploaded the file and cleared the cache. Unfortunately it is not working. I’m using Divi Builder with the Extra Theme. I’m not sure if that makes much difference. Forminator 1.15.4 Thanks very much. ??

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @suzyweb

    If you have added the code correctly and the poll is set to show results only by clicking on a link then the builder/theme shouldn’t affect this.

    However, all those do optimize and cache CSS and some other resources so that may be related. Can you try clearing all caches, please?

    Also, after that – if it’s still not working – can you share a link to the poll in question?

    Best regards,
    Adam

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @suzyweb ,

    We haven’t heard from you for a while now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘View Results link for Polls taking me to top of the page’ is closed to new replies.