• Resolved digiboho

    (@digiboho)


    hey there, i am wondering on what occasions the view count is reset? I have a blog article here that was viewed more than 30 times. then I had to import a backup BUT that backup was from a day where the post had a view count of about 24. Now however the view count is down to only 2. So here i my question: on which occasions is this view count reset? I assume that the view count remains untouched when the theme is updated, the server cache is cleared and things like that, right? hope my problem got clear..

    The page I need help with: [log in to see the link]

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  • Plugin Support Riddhi Shukla

    (@ridhimashukla)

    Hi @digiboho ,

    Thank you for reaching us…

    I am not sure you have imported meta data of the post properly or not. As you said, theme update did not affect post view count. But in your case, i am sure post view meta data does not restored properly when you export and import the data.

    Also, You are now checking 2view count which is completely new view count for that post.

    Please check and let me know if anything.

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