‘View Cart’ on Product Page is instead linking to Checkout

  • Resolved jwfrag

    (@jwfrag)


    2 months, 2 weeks ago

    This applies on any product page.

    When you click ‘View Cart’ it instead takes you to the checkout. Additionally, if you enable the below setting, it will also take you to the checkout. This was just for testing purposes, I dont enable this.

    “Navigate to WooCommerce > Settings > Products.

    Look for the option “Redirect to the cart page after successful addition”.”

    I also used the following code to get woocommerce to print what it thinks is the Cart URL to the bottom of the page:

    add_action(‘wp_footer’, ‘debug_wc_cart_url’, 100); function debug_wc_cart_url() { echo ‘<pre>’; var_dump(wc_get_cart_url()); // Debug the cart URL echo ‘</pre>’; }

    it printed: string(42) “https://www.fragrancefractions.co.uk/cart/&#8221;

    So that suggests it’s not woocommerce that’s experiencing the issue.

    The main reason I believe this is a Codesigner issue because it goes away if i deactivate Codesigner and Codesigner Pro. Several hours of testing every plugin installed led me to this conclusion.

    It’s not a code snippet, i’ve tested disabling my snippets plugin.

    I am a Pro subscriber.

    Can you make any guesses as to what might be causing this? I’m baffled.

    • This topic was modified 2 months, 2 weeks ago by jwfrag. Reason: added additional info

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jwfrag

    (@jwfrag)

    Ok after even more digging I found the option ‘Skip Cart Page’ in Codesigner and toggling it has resolved this.

    I didn’t turn that on though? Why has that happened?

    Plugin Support Nayeem Hossen

    (@nayeemhossen)

    Hi @jwfrag

    Thanks for reaching out to us and sorry for the inconvenience you faced. We appreciate you for providing detailed information about the issue.

    In CoDesigner, when the ‘Skip Cart Page’ module is enabled, clicking Add to Cart redirects the user directly to the checkout page. Conversely, when the ‘Skip Cart Page’ module is disabled, it redirects the user to the cart page instead.

    We’ve tested this on our end with both the CoDesigner Free and Pro versions activated, and it’s working as expected. For your reference, I’ve attached a screen recording here: https://share.nmblc.cloud/547c69d8

    If this behavior still isn’t working correctly for you, we kindly request you to submit a ticket to our support channel through this ?link. We will take a closer look at your request and assist you further.

    Best regards,
    Nayeem

    Thread Starter jwfrag

    (@jwfrag)

    To clarify, my question is how would this setting have turned itself on without me touching it.

    I’m the only person with access.

    Plugin Support Nayeem Hossen

    (@nayeemhossen)

    Hi @jwfrag

    Thank you for the clarification. When the CoDesigner plugin is activated for the first time, its widgets and modules are activated by default. We’ve kept them activated to provide convenience for our users, so when they install it, all widgets are available while editing a page. However, in your case, the ‘Skip Cart Page’ Module caused a poor experience, and we deeply apologize for that. We are also thankful to you for bringing this issue to our attention.

    We’ve discussed this with our management team and are exploring ways to make the experience more convenient so that users don’t face such issues in the future. We are always striving to improve our service, and we hope you understand and consider this.

    If you need any further assistance, feel free to reach out.

    Best regards,
    Nayeem

    Plugin Support Nayeem Hossen

    (@nayeemhossen)

    Hi @jwfrag

    As we haven’t heard back from you for a while, we’ll consider this topic closed. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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