Videos not playing

  • Resolved twinley

    (@twinley)


    4 years, 8 months ago

    For some reason the videos won’t play.
    The plugin just seems to put an image on the page.

    I’ve just noticed that the plugin seems to have messed up the menu on that page. Is it related I wonder?

    I’d be grateful for some help.

    • This topic was modified 4 years, 8 months ago by twinley.
    • This topic was modified 4 years, 8 months ago by twinley.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Strange.. I tried the plugin only yesterday and it works perfectly.

    Maybe an issue with the theme you are using?

    Test with another theme maybe (some standard WP theme) just to check.

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear twinley.

    We tested and do not see any problem. Please, check what is the problem there. We think you have a problem with the theme. Thank you for using our plugin.

    Thank You.

    Thread Starter twinley

    (@twinley)

    Thank you for your support.

    I have the same problem with OceanWP. My whole site is build on this theme.
    Do you have any solution?

Viewing 4 replies - 1 through 4 (of 4 total)
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