Videos not appearing on web page

  • Hey there!

    I have just uploaded two video to my media page, both under the max allowance, but they aren’t appearing on the web page.

    https://www.rozware.com/

    They are supposed to appear on the the two lower black backgrounds next to the
    “the gut is where self orginates’
    and
    ‘ignite the mind”
    sections. Any help would be very much appreciated.
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Rozalynware. Do you have a direct link to the videos themselves, and have you confirmed they’ll play on your server? If you go to your media library and highlight the file, the link to it should show up on the right side along with the file name, your option to delete, etc.

    If the file doesn’t play when you go directly to its link, there are a few possibilities. There could be a problem with the video file format, for example, or your hosting provider doesn’t support video playback. Those are the most common reasons a video file won’t play, but it could also be related to bandwidth or other limitations.

    Thread Starter rozalynware

    (@rozalynware)

    Hey! Thank you for getting back to me!

    I realised with your help I had them as .mov files and not .mp4!

    Thank you!

    You’re welcome. I’m glad you figured it out.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Videos not appearing on web page’ is closed to new replies.

Tags