Videos don’t play !

  • Resolved samourai91

    (@samourai91)


    8 months ago

    Hi,

    I have got several videos hosted on my servor. The videos are put in the WP medias library and I use the code: [video]……[/video] to display them on the pages of my site.

    When Speed Ninja is activated, the videos don’t play…after a few seconds there is a message:”Media error: Format(s) not supported or source(s) not found”

    I precise it is not a problem of format because the videos are playing when Speed Ninja is desactivated.

    Last but not least: if I am connected to my WordPress backoffice, videos play, even if Speed Ninja is activated !

    Can you help ?

    • This topic was modified 8 months ago by samourai91.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Denis Ryabov

    (@dryabov)

    This is most likely due to lazy loading of the video. I’ll try to reproduce the bug and release an update. In the meantime, I recommend temporarily disabling lazy loading videos in the Advanced -> Defer offscreen images -> Lazy load videos.

    Thread Starter samourai91

    (@samourai91)

    Yes, correct ! I followed your instructions and videos are loading now.

    Thanks !

    Plugin Author Denis Ryabov

    (@dryabov)

    This issue is fixed in version 1.3.12 by disabling lazy video loading for video shortcuts. Maybe we will later develop a lazy loading method for the “mediaelement” library used in WordPress, but until then it will be so.

Viewing 3 replies - 1 through 3 (of 3 total)
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