Video’s Don’t Play

  • Resolved drewm22

    (@drewm22)


    4 years, 1 month ago

    Hello,

    When the plug-in is activated videos are replaced by an image and a play button as expected but when the image is clicked the space where the video should be goes blank but the audio can be heard playing.

    I have clicked the button to update all posts but this doesn’t help anything.

    Do you have any idea how I can sort this?

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

  • i have the same issue. if you resize the page (after hitting play), you can then see the video.

    Does anyone else see this and/or have a suggested solution?

    https://www.agilicus.com/zero-trust/

    shows an example. The thumbnail is there, when i click it, the audio starts, but no video is visible. When i resize window its then showing correctly.

    Plugin Author kevinweber

    (@kevinweber)

    This is such an odd bug! Thanks for the patience and for providing a link to a page where I can see the issue happening. It wouldn’t be possible to debug such an issue otherwise.

    In Don’s case, it looks like the addition of the “nv-iframe-embed” CSS class and its associated stylings might be causing the issue. That class must be added by either your theme or by some other video/iframe/embed plugin for whatever reason.

    I made a change that ensures the styling of the iframe is the same as what you would have once the window resizes. Hopefully that fixes it: Please download the latest version that I just published, v2.16.1, and open the page in an incognito window (or clear the browser cache) and let me know if the issue is fixed.

    tried. it works!

    the nv-iframe-embed comes from the theme (neve-pro)

    This s great!

    Plugin Author kevinweber

    (@kevinweber)

    Great, thank you for confirming. Please consider giving a review for this plugin if you haven’t done so already here.

Viewing 5 replies - 1 through 5 (of 5 total)
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