Videos disappearing?

  • Resolved jgold723

    (@jgold723)


    3 years, 10 months ago

    This widget appears to have disappeared from all of our pages. It normally lives in the sidebar, but is gone. The plugin is still installed and active and the widget appears available to place on the admin side, but the pages where it was working it is now gone. Is anyone else experiencing this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author stefanoai

    (@stefanoai)

    Hi, so strange, do you have installed or updated other plugins?
    Maybe you must try to disable one by one plugins or change theme to find di uncompatibility.

    If you don’t resolve, can you write me on my mail for help, but i will ask you access to admin side adn ftp access or bakcup of site for checking the problems

    Thread Starter jgold723

    (@jgold723)

    We haven’t installed anything new. We have an automatic update plugin, so I’m not sure what has been updated recently.

    And the plugin does seem to work… in that were able to replace it on the pages where it disappeared.

    It’s almost like someone went in and deleted it from all of the sidebars (we have many, using Content Aware Sidebars). But we know that isn’t the case.

    I checked the database and it does seem that all references to the plugin are gone from the options table, except for those we added back in.

    Plugin Author stefanoai

    (@stefanoai)

    I’m sorry, I believe you can try with the backup, the error doesn’t seem to have correlation with the plugin

    • This reply was modified 3 years, 10 months ago by stefanoai.
Viewing 3 replies - 1 through 3 (of 3 total)
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