Videos Are Not Working

  • Resolved aleon12

    (@aleon12)


    2 years, 11 months ago

    Hi,

    Firstly, thanks for the great plugin!

    I have a problem. Videos won’t start playing when I click on them.
    They look like a jpg, not video.

    Could you please advise?
    It seems the issue appears only with chromium-based browsers.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    I see that you are using our OLDEST version. Kindly upgrade to our latest version and this should solve your issue.

    In case the issue remains, kindly submit a ticket here https://plugins360.com/support/. So, we can get more details about your website privately to further investigate the issue.

Viewing 1 replies (of 1 total)
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