Videos are not playing on website on mobile

  • Resolved jgardonis

    (@jgardonis)


    1 year, 5 months ago

    I have a video that’s not playing on mobile. On desktop it works fine but not mobile.

    I’ve tried deactivating all plugins, still the same issue, all plugins (including the latest elementor version), themes and WordPress versions are up to date, turned off autoplay, muted, self-hosted or YouTube embedded, tried addons, I keep getting the same results with it not playing.

    Any other suggestions?

    • This topic was modified 1 year, 5 months ago by jgardonis.
    • This topic was modified 1 year, 5 months ago by jgardonis.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support enmanueldiaz

    (@enmanueldiaz)

    Hello,

    When I check your site the homepage video is playing fine for me on mobile. This issue might be related to the mobile device or browser version you are using, can you test loading the website on a different device or browser to see if you get it to work?

    Best regards,

    Thread Starter jgardonis

    (@jgardonis)

    Hi!

    I found a different work around via YouTube 10 minutes before your reply so it works now. Thank you though

Viewing 2 replies - 1 through 2 (of 2 total)
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