Video Widget PNG poster

  • Resolved juliomarta

    (@juliomarta)


    1 year, 9 months ago

    Hi, i used to put a png with transparency as poster of one videos, it was a cool effect, but now the poster image appears no to recognize the transparency and shows a black background.

    Any help?

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Can you send me your site URL, please?

    Thread Starter juliomarta

    (@juliomarta)

    Hi, the original site is online so i have to do a design alternative, but i made this example in my own site.

    https://acasaateigada.com/pruebavideo/

    The poster image you see with that grey icon with black background is a png with transparent background. It seems to recognize the transparent background in the poster preview of the widget.

    Thanks

    Hi,

    Do you have Elementor pro on your site?

    Thread Starter juliomarta

    (@juliomarta)

    Hi again. No, just the basic version.

    Thanks

    There might be som conflict with some the third-party plugins for optimization or the customer can upload a different png and see will this issue will happen with the different images.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features
    Performance features currently in the experimental stage are:

    • Optimized DOM Output -This experiment is designed to improve performance by decreasing the number of wrapper elements present in the HTML generated by Elementor.
    • Improved Asset Loading – Should improve page speed by only loading the functionalities needed by that page. This experiment reduces the amount of code loaded by default, which translates to significantly faster page load times and better page speed scores.
    • Improved CSS Loading – An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance
    Thread Starter juliomarta

    (@juliomarta)

    Hi again, sorry but couldn′t find the reason.

    The thing is happening in three different sites, tried to deactivate the common third part plugins, tried with different pngs, and tried to set in “inactive” the experimental features that were mostly on “default”.

    Nothing happened. Black bakground everywhere.

    I know its not a big issue, but really strange…

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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