Video widget mute is not working for the lightbox for self hosted video type

Hi,

Thank you for contacting us.

I’ve tried recreating the issue, as you’ll see in this video, but notice that on my end the problem does not occur.

If possible, please create a video showing how the process occurs on your site as it may shed some light on the matter.

In addition, try deactivating all plugins aside from Elementor and switch to a basic WP theme like ‘Twenty Twenty’ (better to back up your site prior to doing this).

If the issue is resolved, you can turn it all back on one by one until the contributing plugin/theme is found.

Regards,

Gil

Hello,

You have used a youtube video and I’m asking about self-hosted video type with lightbox.

Please see this video – https://a.cl.ly/z8u4yByz

I hope you got clear. Looking forward to the solution.

Hi,

Any update?

Regards,
Pratiksha Samane

• This reply was modified 4 years, 1 month ago by samanepratiksha.

Hello @samanepratiksha,

Can you please share the video source/type so we can check if we are supporting this specific video host?

Regards,
Said

Hello @saidaboukhadra,

Please use this video URL – https://commondatastorage.googleapis.com/gtv-videos-bucket/sample/BigBuckBunny.mp4.

Or any mp4 video type from your media.

Mute inside the lightbox is not working for self-hosted video type.

Looking forward to hearing from you soon.

Regards,
Pratiksha Samane

Any update? At least let me know is that expected or you are going to provide any fix?
Please do reply.

• This reply was modified 4 years, 1 month ago by samanepratiksha.