Video Widget Does Not Work on Mobile

  • Resolved Carolyn Melo

    (@nubiesan)


    3 years, 7 months ago

    Hi,

    I am trying to include a video on the front page, but it does not work on mobile devices.
    It looks fine in the preview, but on the phone itself the video does not play.
    If I use the mobile version of the site, the video box doesn’t show up
    If I use the desktop version of the site, the video is there but does not play.

    This is VERY frustrating — I don’t know what to do at this point.

    Any thoughts? Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @nubiesan,

    Hope you’re having a great day ??

    Well, I’ve checked your page and I couldn’t locate Premium Video Box widget, so am I missing something?

    Regards

    Thread Starter Carolyn Melo

    (@nubiesan)

    Hi, I found a dedicated YouTube embed plug in which is working right now so I removed the video plug in.

    Thanks for looking

    Plugin Author Leap13

    (@leap13)

    Great, I’m so glad that everything is working just fine with you now ??

    If you still need any further assistance, please let me know.

    We would be grateful It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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