Video URL not supported

  • Hi,

    On some of our products the video displays an error “Video URL not supported” on the product page. All our videos are stored in Youtube. There doesn’t seem to be any common nominator with the urls and sometimes the product displays the video and sometimes gives the error. Do you have any idea what could be causing this?

    Also, is there the update coming that would solve the issue of video size on mobile devises?

    Best Regards

    Sini

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