Video support

  • Resolved ullp76

    (@ullp76)


    3 months ago

    Hi to Support,

    can You advice how should YouTube or *.mp4 or *.webm file should be embedded, please? Client home page on frontend don’t load, but in editor it seems loaded fine. se.png (1892×998) I have tried to place it on FTP or convert it, but non worked well. Should we use some specific parameters in url or short-code, perhaps?

    Thank you for help
    Kind regards, Petr

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author boldthemes

    (@boldthemes)

    Hi,

    You are using one of the BoldTheme’s premium themes.

    On www.remarpro.com we provide support for Bold Page Builder’s Community users.

    As stated in the theme documentation – you can find our support portal for premium theme users on https://boldthemes.ticksy.com/.
    Please leave a ticket there and our support theme will be glad to take a closer look and assist you.

    Kind regards,

    BoldThemes team

Viewing 1 replies (of 1 total)
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