Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, what shortcode are you currently using? Did you add any size settings in the shortcode?

    Thread Starter Tushar Tajane

    (@tushonline)

    This is what I’m using

    [video_lightbox_vimeo5 video_id=164723609 width=800 height=450 anchor="https://website.com/thumb.jpg" alt="Video Title"]

    Plugin Support mbrsolution

    (@mbrsolution)

    Is Enable prettyPhoto enbaled in the settings?

    If it is then you might have a conflict with another plugin or theme. Can you disable all your other plugins except this one and carry out a test?

    Thread Starter Tushar Tajane

    (@tushonline)

    If I disable prettyPhoto library, the link goes to the Vimeo website page

    I’ll review with other plugins, but don’t think that is the case.
    Rendered dimensions for the popup shows small sizes on mobile.

    Will keep you posted.
    Thanks

    Thread Starter Tushar Tajane

    (@tushonline)

    Checked conflict with other plugins, appears there is no issue with any plugin

    Plugin Support mbrsolution

    (@mbrsolution)

    Okay thank you for letting me know. Can you test one of WordPress default themes like Twenty Fifteen?

    Thread Starter Tushar Tajane

    (@tushonline)

    Tried with Twenty Fifteen.
    Same is the result. Video window is tiny.

    See screenshot here

    Really appreciate if you could share some fix
    Thanks ??

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I tested your code above in my testing platform and it works for me. I can see that you did not add “” in the width and height. Can you try it now and also add the open and close double quotes. For example width=”800″ height=”450″.

    Let me know if that works.

    Thank you

    Thread Starter Tushar Tajane

    (@tushonline)

    Did try with double quotes, but it’s not working. Same result.
    Note that I’m using Version 1.7.9

    Thanks for your time. Really appreciate it.

    Keep me posted how it goes

    Plugin Support mbrsolution

    (@mbrsolution)

    Okay, thank you for reporting back. Can you share your URL, I would like to take a look.

    Let me see if I understand correctly your issue. Above you are saying that it is showing small sizes in mobile device, is that correct? What about on a laptop or desktop, is the size larger?

    Thread Starter Tushar Tajane

    (@tushonline)

    Yes, on laptops & desktops – everything is working fine.
    It’s just that the phones.

    What’s your email?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, just click on my name here and it will take you to my website. There you can submit a message through my contact form.

    Thank you

    I’m having the same issue….only on phones. Here’s an example: https://culturepop.com/music/new-music-friday-drake-views/

    Plugin Support mbrsolution

    (@mbrsolution)

    @databell96 can you start a new support thread.

    Thank you

    Running into the exact same problem. Lightbox that pops up on mobile is almost impossible to click without accidentally clicking the title and sending the person to YouTube.

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Video size too small on mobile’ is closed to new replies.