Video resizing – splash screen issue

The video dimensions are automatically calculated when you add the video urls. It can sometimes take a few seconds to do.

If they are incorrect you can manually correct them.

Is the problem just on android devices or have seen the same problem on other devices?

FYI – The splash image should have the same video ratio as the video.

Hi, Ulrich.

Yes – I do match the size of the splash screen to the video size. I was just experimenting with different sizes this time out because of the problem I encountered.

I do see the problem on my Windows 7 desktop in both Chrome and Firefox.
Take a look here: https://www.familylegacyvideo.com/video-clip/video-1/

Both the clip and splash screen image are 508×360, but you’ll see the splash screen image extending from the left and right behind the clip as it plays.

Another issue, I’ve tried resizing the clip in the Configurations area. I click the “change video dimensions” box and then make the changes in the clip size, then unlick “change video dimensions” then update. When I return to the Configuration area at a later date, I see the check mark in the “change video dimensions” box has reappeared. And sometimes the original dimensions have also returned. Anything I’m doing wrong here? Thanks.

I tested your video on my test site and seemed to work fine. What dimensions do you have for “video-1”? They should be 508×360.

The checkbox should not change without reason. Perhaps test it again?

The moment you click in and out of the video url fields the size is recalculated. This is to take into account if you ever changed the video url. I will look that the calculation is not run when the checkbox is ticked.

Surprised the splash screen issue didn’t show up for you. Here’s what’s going on: My video clip’s original dimensions are 560×380. I import the clip into the player and then when I check in configurations, I see the size listed at 508×360. Okay, so then I create a splash screen (a jpg file) that’s also 508×360 and import that. I go back to configurations and now the size of the player has been set to 508×380. So, just for yucks, I update. Then, when I look at the player on my site, I see the splash screen with a gray bar at the bottom, because the image is obviously not filling the entire window. So, I go back to configurations, click “change video dimensions,” change the height to 360, unclick the check box and then update. I go back to my webpage. This time the image matches the size of the player. But, when I play the clip, it doesn’t fill the entire screen and I see the splash screen extending behind the clip on the left and right sides. I’ve also set the max width to 508. So I’m not sure what’s going on. I see the issue in both Chrome and Firefox on my Windows 7 desktop and on an Asus Android tablet. Also had someone check on a Galaxy phone and the issue appeared there as well. Not sure what to do at this point but to live with it. Any other suggestions would be appreciated.

I see where all of the confusion is. You just need to create an image which is 508×380 and you should be good. I tested it and it worked fine. All of the sizes should be 508×380.

Thanks. This fixes the problem on my desktop, but still see the splash screen on the Android device while the clip plays – except now the splash screen is above and below the clip. I’m going to keep experimenting. I’m going to try creating a clip that’s 508×380, so that flowplayer doesn’t change it’s size, and see if that works.

I was able to fix the problem by exporting my mp4 files in an Android-compatible format. Clips and splash screens now work properly on all platforms.

Ok, thats great. Thank you for letting me know.