Video Player doesn't play videos 's all browsers

Hello peer234
Thank you for your post.
It is interesting that the video is working properly on phones and tablets, but not on the mentioned browsers. As we have faced the issue which was completely opposite of yours. So, could you send us the link to the page where the video is added and we will test it from our side? It seems that your issue is website specific. We would like to sort the problem out.
Thank you!

Thanks for the quick response

The videos can be found here

https://www.subexposure.com/experiments/

Thanks.

Thank you too, peer234
Now we see the problem. It comes out that the problem refers to the server, as the media resource is not loading. Please contact the server support team in order to find out the problem. After, please inform us about their answer.
We will wait for the results.
Thank you!

Dear Huge-IT team

i am having similar problems to teh above
video player works like a dream when using it to access externally hosted resoources eg You-tube but videos uploaded to my website media library seem to get stuck and all you see is a buffering wheel
not sure if it is a hosting issue as i have websites with different hosting companies and not working on either
also not obviously a theme conflict issue as problem is the same with different themes
can you help me sort it out
thanks

Dear lyndabrook,

We are sorry for the late reply.
Seems that your issue is site specific and needs deeper investigation. This issue may be related to your server’s file max upload size.
May we kindly ask you to drop a message to our email address using Contact us page and we will try to sort it out quickly?
Please, include the link to this forum thread in your email as well.

We will wait for your message impatiently
Thanks in advance