VIdeo not supported

  • Hi, I’m trying to upload a mp4 video (50Mb) but I get an error:

    “Video not supported”.

    I have the last version of WordPress, I don’t know why this happen, can anyone help me please?

    Thanks in advance

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  • Plugin Author thomasmars

    (@thomasmars)

    Hi,
    Do you get this message when trying to upload the file or when trying to view the video after uploading it ?
    If this is when trying to upload the problem is probably the extension of the file.
    If this is when trying to view the video this is typically because the browser/OS/device combination does not support the video format that you have uploaded. This is not controlled by H5P. You could try with other video formats that are more widely supported by devices, e.g. see: https://en.wikipedia.org/wiki/HTML5_video

Viewing 1 replies (of 1 total)
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