Video no loading in modal

  • Resolved exnihiloinc

    (@exnihiloinc)


    4 years, 10 months ago

    Hi,

    Liking your blocks a lot, but stuck on your video modal block.

    Works fine with Youtube, Vimeo, but stalls on self-hosted videos locate inside the media gallery.

    Right now we’re using an mp4 video. Is this not supported? If not, what hosted file formats do you support?

    Also, looks like the plugin creates an iframe. Is it to assume that any tags, such as Google Tag Manager or Analytics have access to this frame?

    Thanks!

    Steve

    The page I need help with: [log in to see the link]

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  • Plugin Support dimned

    (@dimned)

    Hi @exnihiloinc,
    I can see the error in the console that video link is added with http connection however it looks like you migrated to https. Thus the video is blocked.
    Please try to indicate the URL of the video with https connection to load it properly or finish the configuration of SSL connection on your site properly.

Viewing 1 replies (of 1 total)
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