Video Header Glare Using Back Button

  • Using the Twenty Seventeen video header option on a static front page mostly looks normal. However, sometimes (not every time) when I use the back arrow to return to the home page, the video is washed out with a white glare that is not part of the video. My selected background picture also doesn’t show when using the back arrow (Firefox browser 59.0.2; 32 bit). A screenshot of the glare is downloadable from https://www.bloh2o.com/20-17_Theme_Backlit_Issue.png

    It’s not a showstopper, but feels untidy. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I would love to replicate the glare problem but am struggling to do so, what operating system does the problem occur on?

    Thread Starter strattonsafety

    (@strattonsafety)

    Hi Andrew,

    This was on a 32 nit windows 10 system.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Does the glare happen midway through a video or would it appear at the very start?

    Thread Starter strattonsafety

    (@strattonsafety)

    Midway through and only if I left the home page and returned with the browser back arrow.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I’m afraid I can’t replicate that problem.

    My selected background picture also doesn’t show when using the back arrow

    Which background picture is this?

    Thread Starter strattonsafety

    (@strattonsafety)

    It’s a larger version of the picture lower down on the home page of a few divers next to a ship wreck. I see the background image fleetingly on first load, as I should, but get a black “header” screen when returning to the home page with the back arrow

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Video Header Glare Using Back Button’ is closed to new replies.