• Resolved mbenesh

    (@mbenesh)


    Hi,

    Suddenly my video galleries display all the videos on the page, not just the videos in that particular gallery. For example: A gallery with 1 video set up will display “1 of 13” in the lower corner and allow clicking through to all the videos on the page – those in other galleries below.

    I only want the video I set up in each gallery.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear mbenesh,

    Thanks for contacting us.
    Please be kindly informed that the behavior you have described is our plugin’s functionality. If you add several shortcodes on one page then the lightbox pulls all videos of that page.

    We will try to change this structure in one of our upcoming updates but currently, unfortunately, we will not be able to help you with this.

    If there is anything else you would like to ask, feel free

    Thanks

    Thread Starter mbenesh

    (@mbenesh)

    That is unfortunate, and it is not how it worked when I first installed it.

    I’ll have to look for a different plugin to use for my sites. It is unacceptable that the plugin pulls in all the videos on a page and doesn’t use the videos set up in the gallery itself.

    Dear mbenesh,

    We are really sorry for these inconveniences.
    We completely understand that and will try to fix that issue in one of our upcoming updates.

    Hope for the cooperation in the future.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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