Video format not found MP4 issue on several browser

  • Resolved supergap

    (@supergap)


    4 years ago

    Hi,
    something strange happens on my site. Your plugin works fine on Safari browser, but fails to load MP4 movies on Firefox – Opera – Chrome – Explorer both on Mac or Windows.

    I tried with several mp4 files (also download from Pexels and so on). No way. Always same story.

    Using ARVE Advanced Responsive Video Embedder button in editor I get this code into the post:

    [arve url=”https://www.anipla.it/download/area-download/video/20210128-webinar-IEC61508-2.mp4″ title=”ANIPLA – Fondamenti di sicurezza?funziona: panoramica?sulla norma IEC 61508-01″ thumbnail=”6484″ loop=”no” muted=”no” /]

    or like this without image preview:

    [arve url=”https://www.anipla.it/download/area-download/video/xxx.mp4″ loop=”no” muted=”no” /]

    Firefox provides a message that in english (translated from italian) sounds: ‘Any video with MIME supported format is found’

    Could you please help me on that in any way?
    Thanks a lot!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nico

    (@nico23)

    Closing, for support please use https://nextgenthemes.com/support/, thank you.

    The URL attributes end with 8243; not should end with a " so some copying and pasting and encoding seems to have messed with your shortcodes.

    If you embed mp4 files you can also use mp4="url" instead of url=. url= will internally do the same as mp4 if the URL ends with mp4 and only if it does. Otherwise, it won’t work correctly.

    • This reply was modified 4 years ago by Nico.
    Thread Starter supergap

    (@supergap)

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
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