Video Doesn’t Work on Mobile!

  • This program looks flashy, but support disabled video for mobile, and did not note this on the theme! I spent an entire week building a site. Video would not work on mobile, despite many futile attempts. I sent a detailed request and got this back from support:

    “The HTML5 video background could display on mobiles but the youtube video background could not display well so we choose to disable it.
    To make background image cover the section you could add following code to custom css .homepage section {background-size:cover} or choose to set background image as 100%(pro).” 3/13/2017

    IOW: Support disabled mobile video, but they don’t tell you that inside the theme or the sales pages! A solid 5 star waste of time.

    Also, as someone else said: the theme breaks all the time. FF consistently played the opening video. IE did sometimes, and sometimes not. Mobile never did.

    If you want to use video, avoid this theme. It will waste your time.

    • This topic was modified 7 years, 8 months ago by gcollier.
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