Video doesn’t work first time. But works the second time

  • We have embedded video from youtube in format https://www.youtube.com/watch?v=-gX0DERzBS0

    On the first click on embedded video we get the info “The video is no available”
    But after closing that video player window and clicking again on video thumbnail, everything works fine.

    I have copied the information from the videoplayer when it doesn’t work and get this information:

    {
  "ns": "yt",
  "el": "embedded",
  "cpn": "Q_fc3Jw1MtABCzFW",
  "ver": 2,
  "cmt": "0",
  "fs": "0",
  "rt": "10.895",
  "euri": "https://hurryskurry.com/",
  "lact": 1,
  "cl": "477567167",
  "mos": 1,
  "state": "80",
  "volume": 50,
  "cbrand": "apple",
  "cbr": "Chrome",
  "cbrver": "105.0.0.0",
  "c": "WEB_EMBEDDED_PLAYER",
  "cver": "1.20220928.01.00",
  "cplayer": "UNIPLAYER",
  "cos": "Macintosh",
  "cosver": "10_15_7",
  "cplatform": "DESKTOP",
  "autoplay": "1",
  "epm": 1,
  "splay": "1",
  "hl": "sv_SE",
  "cr": "SE",
  "len": "0",
  "fexp": "23940247,23983296,24001373,24002022,24002025,24004644,24007246,24080738,24135310,24169501,24219381,24226335,24248385,24255163,24277989,24278546,24283280,24289901,24290131,24293409,24297309,24299297,39322399",
  "size": "922:518",
  "inview": "0",
  "muted": "1",
  "docid": "-gX0DERzBS0",
  "vct": "0.000",
  "vd": "NaN",
  "vpl": "",
  "vbu": "",
  "vpa": "1",
  "vsk": "0",
  "ven": "0",
  "vpr": "1",
  "vrs": "0",
  "vns": "0",
  "vec": "null",
  "vemsg": "",
  "vvol": "0.5",
  "vdom": "1",
  "vsrc": "0",
  "vw": "0",
  "vh": "0",
  "debug_error": "{\"errorCode\":\"auth\",\"errorDetail\":\"0\",\"errorMessage\":\"Videon ?r inte tillg?nglig\",\"yl\":\"\",\"RS\":\"0;a6s.0\",\"IC\":2}",
  "relative_loudness": "NaN",
  "user_qual": 0,
  "release_version": "youtube.player.web_20220928_01_RC00",
  "debug_videoId": "-gX0DERzBS0",
  "0sz": "true",
  "op": "",
  "yof": "true",
  "dis": "",
  "gpu": "ANGLE_(Intel_Inc.,_Intel(R)_Iris(TM)_Plus_Graphics_655,_OpenGL_4.1)",
  "debug_playbackQuality": "unknown",
  "debug_date": "Sat Oct 01 2022 12:09:01 GMT+0200 (centraleuropeisk sommartid)"
}

    This is the embedded code on first click when it doesn’t work:
    <iframe width=”922″ height=”518″ src=”https://www.youtube.com/embed/-gX0DERzBS0&#8243; title=”” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>

    And this is the embedded code when I click on the video for the second time and it works:
    <iframe width=”922″ height=”518″ src=”https://www.youtube.com/embed/-gX0DERzBS0?list=TLGG1LiwiXMobzIwMTEwMjAyMg&#8221; title=”Gelli, Gelli, Gelli time! Brand new Gelli & Slime commercial from Jay at Play” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>

    I can see that it is a different in the link between the first and second click, src=”https://www.youtube.com/embed/-gX0DERzBS0&#8243; compared with src=”https://www.youtube.com/embed/-gX0DERzBS0?list=TLGG1LiwiXMobzIwMTEwMjAyMg&#8221;

    What is wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alberto Martin

    (@albertomrtn)

    Hi @gaard, I have tested in my local environment, and it works without problem, could you try to add the video with the following link ?

    Link → https://youtu.be/-gX0DERzBS0

    Thread Starter Gaard

    (@gaard)

    Hi @albertomrtn

    I have published a video now with that new link but I cant test yet because once the video is clicked once, then it works. After some days or a week it doesn’t work again.

    I have seen the problem is just in Chrome, not Safari. And not on mobile.

    The only way to find the bug, is to click on some videos that no one has clicked on before and see if the problem is there.

    We have the same problem on booth PC and mac in Chrome. Could you try some videos on hurryskurry.com and see if you can find a product with the problem?

    I can’t tell you which product because then someone else try it and then it works for some days.

    We have tried to clear cache but it doesn’t trigger the problem. And we have used the same link and published it again, but it doesnt trig the problem. But after some days, the problems is there again.

    We really need help with this.

    Plugin Support Alberto Martin

    (@albertomrtn)

    Hi @gaard, I have checked that you are using the premium version, you should open a ticket at yithemes.com/my-account

Viewing 3 replies - 1 through 3 (of 3 total)
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