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Resolved jptailfashion
(@jptailfashion)

2 years, 4 months ago
Hi, as shown below, video are very large in product descriptions

https://ibb.co/g4D6qs3

I ve tried to modify the dimension with bb code in “text” tab but it doesnt work,
it only works in “visual” tab
tried those methods in stackflow doesnt work ?? please help, thank you!
- This topic was modified 2 years, 4 months ago by jptailfashion.
The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support

Rafy

(@nawaz0705)

2 years, 4 months ago

Hi @jptailfashion

Thank you for reaching out!

Can you please share a screenshot of the code that you are using to embed the video? Also, can you share a screenshot of how it appears on the “Visual” tab? If you don’t already have a screenshot service installed, we recommend using https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Thread Starter

jptailfashion

(@jptailfashion)

2 years, 3 months ago

Hi thank you for the detailed guide <3

https://snipboard.io/diWF9U.jpg
this is the code

[video width="220" mp4="https://jptail.com/wp-content/uploads/2022/07/ときみつたかこ_7119055124156271873.mp4"][/video]
========================
https://snipboard.io/RumGqJ.jpg
Visual
========================


### WordPress Environment ###

WordPress address (URL): https://jptail.com
Site address (URL): https://jptail.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 2 GB
PHP Time Limit: 600
PHP Max Input Vars: 16384
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.16-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: wp_
Total Database Size: 537.79MB
Database Data Size: 417.96MB
Database Index Size: 119.83MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.08MB + Engine InnoDB
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ukmqdj_wp_wdr_order_item_discounts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ukmqdj_wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
ukmqdj_wp_woobe_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ukmqdj_wp_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ukmqdj_wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ukmqdj_wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ukmqdj_wp_woocommerce_order_itemmeta: Data: 7.52MB + Index: 4.03MB + Engine InnoDB
ukmqdj_wp_woocommerce_order_items: Data: 1.52MB + Index: 0.14MB + Engine InnoDB
ukmqdj_wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ukmqdj_wp_woocommerce_sessions: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
ukmqdj_wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ukmqdj_wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ukmqdj_wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ukmqdj_wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wt_iew_action_history: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ukmqdj_wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ukmqdj_wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 1.47MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.52MB + Index: 1.95MB + Engine InnoDB
wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_atum_product_data: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 1.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icwp_wpsf_at_logs: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_icwp_wpsf_at_meta: Data: 2.52MB + Index: 0.44MB + Engine InnoDB
wp_icwp_wpsf_botsignal: Data: 1.09MB + Index: 0.06MB + Engine InnoDB
wp_icwp_wpsf_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_ips: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_req_logs: Data: 2.02MB + Index: 0.17MB + Engine InnoDB
wp_icwp_wpsf_resultitems: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_resultitem_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icwp_wpsf_scanitems: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icwp_wpsf_scanresults: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icwp_wpsf_scans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icwp_wpsf_user_meta: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 11.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_itsec_logs: Data: 1.52MB + Index: 0.11MB + Engine InnoDB
wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 8.03MB + Index: 0.23MB + Engine InnoDB
wp_pmr_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 78.61MB + Index: 17.06MB + Engine InnoDB
wp_posts: Data: 13.52MB + Index: 5.94MB + Engine InnoDB
wp_serial_numbers: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_serial_numbers_activations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snp_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_social_users: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 2.03MB + Engine InnoDB
wp_users: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.34MB + Index: 0.39MB + Engine InnoDB
wp_wc_order_stats: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.28MB + Index: 0.63MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_woobe_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wsal_metadata: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_wsal_occurrences: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acoplw_badges: 1
acoplw_prod_list: 1
attachment: 13418
awl-labels: 1
br_filters_group: 1
br_product_filter: 2
cartflows_flow: 1
cartflows_step: 1
custom_css: 2
customize_changeset: 87
elementor_library: 3
ibfw_product_label: 1
itsec-dash-card: 17
itsec-dashboard: 2
language_switcher: 3
nav_menu_item: 13
oceanwp_library: 1
oembed_cache: 1
page: 16
post: 1
product: 650
product_variation: 1562
revision: 220
seedprod: 4
shop_coupon: 1
shop_order: 1179
shop_order_refund: 9
snp_popups: 1
um_directory: 1
um_form: 3
wc_dynamic_pricing: 1
wc_order_email: 1
wc_order_status: 11
wc_whsm: 1
wobd-badge-designer: 1
woocg-post: 4
wp_global_styles: 1
xlwcty_thankyou: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (52) ###

Ocean Extra: by OceanWP – 2.0.2
Livemesh Addons for Elementor: by Livemesh – 7.2.0
Advanced Database Cleaner PRO: by Younes JFR. – 3.1.7
Advanced Woo Labels: by ILLID – 1.49
Autoptimize: by Frank Goossens (futtta) – 3.1.0
Breeze: by Cloudways – 2.0.7
Cloudflare: by Cloudflare
Inc. – 4.11.0

Code Snippets: by Code Snippets Pro – 3.2.0
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.13.1
Easy Auto SKU Generator for WooCommerce: by Dan Zakirov – 1.1.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

Elementor: by Elementor.com – 3.6.8
ElementsKit Lite: by Wpmet – 2.6.3
Facebook for WooCommerce: by Facebook – 2.6.19
Site Kit by Google: by Google – 1.79.1
HT Mega - Absolute Addons for Elementor Page Builder: by HasThemes – 1.9.2
Imagify: by WP Media – 1.10
iThemes Security Pro: by iThemes – 7.1.3
Jetpack: by Automattic – 11.1.2
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
Lymos Template Extend Jptail: by Lymos – 1.0.0
Nextend Social Login: by Nextendweb – 3.1.5
Nextend Social Login Pro Addon: by Nextendweb – 3.1.5
No Right Click Images Plugin: by Keith P. Graham – 3.6
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.5
WooCommerce Paymentasia Alipay Gateway: by PaymentAsia – 1.0.0
WooCommerce Paymentasia Credit Card Gateway: by PaymentAsia – 1.0.0
WooCommerce Paymentasia CUP Gateway: by PaymentAsia – 1.0.0
WooCommerce Paymentasia WechatPay Gateway: by PaymentAsia – 1.0.0
Stripe Payment Plugin for WooCommerce: by WebToffee – 3.7.3
Product Notes for WooCommerce: by Algoritmika Ltd – 2.8.0
SKU Shortlink For WooCommerce: by Varun Sridharan – 0.4
Sticky Header 2020: by Iulia Cazan – 2.0.0
Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.31
WooCommerce Cancel Abandoned Order: by studio RVOLA – 2.0.0
Woo Custom Gateway: by Richard Muvirimi – 1.4.3
Woo Discount Rules PRO 2.0: by Flycart – 2.4.0
Woo Discount Rules: by Flycart – 2.4.3
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.1
Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 2.0.3
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.5
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.1.6
WooCommerce Order Status Manager: by SkyVerge – 1.13.3 (update to version 1.13.4 is available)
WOOF - WooCommerce Products Filter: by realmag777 – 2.2.8
Woocommerce Side Cart Premium: by XootiX – 3.1
WooCommerce: by Automattic – 6.7.0
WP Reset PRO: by WebFactory Ltd – 6.05
WP Activity Log: by WP White Security – 4.4.2.1
Shield Security: by Shield Security – 15.1.6
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.0
Woocommerce Product Image Jptail: by / – 1.0.0
Lymos Order Note Jptail: by Lymos – 1.0.0

### Inactive Plugins (3) ###

All-in-One WP Migration: by ServMask – 7.62
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.2
Ocean Hooks: by OceanWP – 2.0.1

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
fatal-error-handler.php: fatal-error-handler.php
object-cache.php: Redis Object Cache Drop-In

### Must Use Plugins (1) ###

Nexcess Managed Apps: by Nexcess – 1.30.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: HKD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #7 - /shop/
Basket: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: #1779 - /terms/

### Theme ###

Name: OceanWP
Version: 3.3.2 (update to version 3.3.3 is available)
Author URL: https://oceanwp.org/about-oceanwp/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
/chroot/home/a0256a62/5eae39e449.nxcli.net/html/wp-content/plugins/lymos-template-extend-jptail/view/checkout/form-billing.php
/chroot/home/a0256a62/5eae39e449.nxcli.net/html/wp-content/plugins/lymos-template-extend-jptail/view/checkout/form-checkout.php
/chroot/home/a0256a62/5eae39e449.nxcli.net/html/wp-content/plugins/lymos-template-extend-jptail/view/checkout/payment.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-05 14:00:39 +08:00
Options: ?
Notes: 56
Onboarding: completed

### Action Scheduler ###

Canceled: 7
Oldest: 2022-07-29 20:40:35 +0800
Newest: 2022-07-31 22:18:50 +0800

Complete: 5,367
Oldest: 2022-07-05 12:45:46 +0800
Newest: 2022-08-05 12:15:07 +0800

Failed: 9
Oldest: 2022-05-17 22:46:08 +0800
Newest: 2022-07-01 20:26:27 +0800

Pending: 6
Oldest: 2022-08-05 13:08:35 +0800
Newest: 2022-08-05 19:54:08 +0800

### Status report information ###

Generated at: 2022-08-05 12:27:43 +08:00

xue28 (woo-hc)

(@xue28)

2 years, 3 months ago

Hi @jptailfashion

Thank you for sharing the code as well as the System Status Report.

I pasted your code on my test site and this is what I see on my end using the default Storefront theme:

Image Link: https://snipboard.io/ZGKi6D.jpg

The video does not display as big as it is on your site here: https://jptail.com/product/22174/

Name: OceanWP
Version: 3.3.2 (update to version 3.3.3 is available)

I can see that your site is using the OceanWP theme.

The issue could be due to the theme on your site. Can you please try to update y our theme and see if that works?

Otherwise, if the problem still remains unresolved, it could be due to a conflicting tool present on the site. You can read more about plugin and theme conflicts in our Self-Service Guide.

Let us know how it goes!

This reply was modified 2 years, 3 months ago by xue28 (woo-hc).
This reply was modified 2 years, 3 months ago by xue28 (woo-hc).
This reply was modified 2 years, 3 months ago by xue28 (woo-hc).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Video dimension very large in product description’ is closed to new replies.