Video bug in slider which also breaks the header

  • Resolved antacq92

    (@antacq92)


    1 year, 1 month ago

    Good morning, I’ve been trying to insert a video as the background of my slider on the homepage for days but the video isn’t displayed and the slide remains gray and furthermore the header breaks and doesn’t appear and then reappears after scrolling down. I contacted theme support and they tell me that the problem is due to your plugin. Could you kindly fix it?

    While waiting for your feedback, I wish you good work.
    Kind regards,

    Antonio

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Zillur Rahman

    (@tozillur23)

    Hello @antacq92,

    We apologize for the inconvenience. Hope you are using the latest version of prime slider.
    You can follow this for .
    1. Clean the cache of your browser,
    2. Then try it on a new page.

    If the issue remain the same please contact our support.

    Thanks in advance.

Viewing 1 replies (of 1 total)
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