Video Box Error: it seems like the playlist you selected does not have any video

  • Resolved travor

    (@travor)


    4 months ago

    New user to PA free. I have Video Box activated, entered my Youtube API key too.

    I have Get Videos from Playlist/Channel set to Yes

    In Video Box source, I have Channel

    I entered my channel ID correctly

    I’m getting the following error message: Something went wrong. It seems like the playlist you selected does not have any videos

    Why does it say “playlist” when I have “channel” selected?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @travor,

    Could you please share the channel ID with us? This will help us try to reproduce the issue on our end.

    Additionally, I kindly ask you to review the following documentation to ensure everything is set up correctly:

    Getting Google API Key for Elementor Widgets

    How to Enable YouTube Data API for Premium Video Box Widget

    Regards,

    Thread Starter travor

    (@travor)

    Thanks for your reply @leap13

    My channel ID is UCKKGteYuE_0F55miZenKlzg

    Thread Starter travor

    (@travor)

    Question @leap13 – is the Video Box Channel or Playlist feature available with the free version of PA?

    Plugin Author Leap13

    (@leap13)

    Hi @travor

    Yes, getting videos from YouTube Channel/Playlist is an option in the free version.

    We have tried to use the ID above with our Google API key and it worked. So, I believe the issue is related to your API key. Could you please upload this version on your website and refresh the page and share a screenshot from the response you are getting?

    Regards

    Thread Starter travor

    (@travor)

    I uploaded the version you gave me and in the Channel ID field it was populated with a channel ID I don’t recognize. I also replaced the channel ID with my own and got the same error. Here’s the results:

    Plugin Author Leap13

    (@leap13)

    Thanks @travor. May I ask are you working on localhost? If not, then please go to your API key settings page on your Google account and make sure that your domain is whitelisted.

    Regards

    Thread Starter travor

    (@travor)

    Thank you for your help, @leap13. I deleted and created a new API key and it’s working as it should. I appreciate your help!

    Plugin Author Leap13

    (@leap13)

    Awesome, so glad to hear that ??

Viewing 8 replies - 1 through 8 (of 8 total)
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