Very unreliable and terrible support. Looking for an alternative.

  • jamesbudd

    (@jamesbudd)


    3 years ago

    Always a problem with sites disconnecting or the dashboard not loading. Sometimes long waits (20 mins plus) for chat support and it’s useless. Submitting tickets gets better results but can take a day or two for tickets to be addressed.

Viewing 1 replies (of 1 total)

  • Same experience here. Worst plugin around to manage your WP. Never had a flawless update ever, always false negatives. Support is the worst too.

    Since 2 days it totally stopped working, no more connections possible, nothing. And I’m a paying customer.

Viewing 1 replies (of 1 total)
  • The topic ‘Very unreliable and terrible support. Looking for an alternative.’ is closed to new replies.