Very slow loading votes and results

  • Resolved argumentiba

    (@argumentiba)


    1 year ago

    Until I subscribed to the pro version of Poll Maker on the free version, I made several polls that worked great and loaded both voting and results very quickly. Multivote was not possible in that version. Now I bought the pro version and it happens to me on previous polls when I click on the results it loads for a very long time as well as on the new poll where I chose multivote for the first time it loads for over a minute when you press the vote button as well as the results button. I tried to turn off all other plugins, but the same thing happens and it loads very slowly.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @argumentiba,

    Thank you for the topic.

    I am sorry for the problem you are experiencing.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will check your case and will guide you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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