Very reliable support system

  • berlinetta

    (@apparefujiyama)


    7 months, 4 weeks ago

    A conflict has arisen with a very popular and one-of-a-kind plug-in. I was on the brink of switching from ThePlus’ plugin to a non-conflicting plugin. When I consulted customer support, I found out that although there was a conflict with another plugin unrelated to ThePlus, the conflict was completely resolved the next day.
    I am glad from the bottom of my heart that I chose ThePlus, which provides such support.
    The plug-in itself is great, but I’m even more grateful for the company’s kind beliefs.
    Thank you “Nair”! Thanks to you!
    And I want to shout out loud that ThePlus is a product that you can continue to use with confidence for a long time!

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  • Thread Starter berlinetta

    (@apparefujiyama)

    Conflicting defects include “GallerySource for Unlimited Elements Free version” and “WPFront Scroll Top”.

    When using the Navigation Menu feature in The Plus and using the GallerySource or WPFront Scroll Top plugins, the “hover” feature that displays submenus would become unresponsive.

    Hello @apparefujiyama
    This is Divyang from The Plus Addons Team.

    We are glad that you are happy with our support. We appreciate your kind words.

    Regarding the new issue, please raise a new ticket on our helpdesk.

    Our team will help you in every possible way.

    Kind Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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