Very poor support

  • Tried this twice, almost 1 year apart. Both times had issues where it wouldn’t work on two separate websites running different themes. Both times experienced VERY poor support from “support” people such as Truman Dorn and Marta Kozak, with an attitude of, “Well, you should probably research and figure out what the problem is.” So wait, why are YOU here?

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  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hello @pataphor

    Thank you for leaving a review here. I’m sorry to hear you had a bad experience with our support. I’m not quite sure what happened there; I would like to review the interactions with our team and take any necessary steps needed.

    Would you be so kind as to share the support ticket numbers here with me so I can check?

    Thank you,
    Andras

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