Very impressed

As a small business owner, I’m always looking for ways to improve customer service without breaking the bank. I tried out the LiveAgent plugin to add live chat support on my WordPress site and have been very impressed with its capabilities.

The setup was super easy – I just installed it like any other plugin, connected it to my LiveAgent account, and customized the chat box to match my branding. Now I have a slick chat widget on critical pages that lets visitors ask questions in real-time.

My favorite part is the visitor tracking feature which lets me see exactly what pages people are viewing to better understand behavior on my site. The live chat and help desk features have already helped me connect with visitors and resolve issues faster than email alone.

Considering that LiveAgent is free and gives me enterprise-level features, it’s an invaluable tool for my small business. I highly recommend fellow business owners try it out! The plugin has had a noticeable impact in just a few weeks – I can only imagine how much it will help customer service, sales, and support in the long run.