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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi there,

    Thank you for your feedback. We regret to hear you were facing issues with duplicated orders.

    Our team identified and promptly addressed a rare issue in the 2.2.0 version that, under specific circumstances, could lead to the creation of a second WooCommerce order with no customer billing/shipping data following the processing of a webhook from PayPal. This has been?resolved in the following update, and we are not aware of similar incidents since then.

    If you are still facing this issue, we advise ensuring you are using the latest PayPal Payments version. We also recommend reaching out to our?support team?or sharing more details in the?plugin support forums, as we are here to assist you in any way we can.

    We value your input as it helps us to continually improve PayPal Payments. Thank you!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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