very bad support and poor my account form

  • poor support, my time wasted
    the user_registration_my_account template is very poor and although it is said to copy it to the theme folder, which I did, but I just couldn’t get it working.

    I contacted them to support, problems were partially resolved BUT now I am receiving user registration emails even if the page is not uploaded nor the address is the same. it seems they are using my email address for testing their page !!!
    very annoying and irresponsible

    • This topic was modified 6 years, 10 months ago by hshirazi.
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  • Hello @hshirazi,

    Please specify what is not working. Yes, you can override the plugin template file and modify according to your requirements.

    Suppose you need to edit dashboard,
    -> Go to wp-content/plugins/user-registration/templates/myaccount/dashboard.php
    -> Copy this file.
    -> Go to wp-content/themes/your-choosen-theme/ and create a folder user-registration and inside this folder create folder myaccount.
    -> Paste the copied dashboard.php file here and edit to your requirements. This file will override the plugin’s file.

    The structure looks like:
    wp-content/themes/your-choosen-theme/user-registration/myaccount/dashboard.php

    If you are still having issue then you can directly contact us from here https://wpeverest.com/contact/ we will try our best to help you out.

    We would really appreciate if you would reconsider to update the rating. Thanks!

    Regards,
    WPEverest Support

Viewing 1 replies (of 1 total)
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